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Overall rating: 4.8032675 / 5 from 1469 reviews.
The FLEX 12 ft Trampoline is highly regarded for its robust construction, excellent bounce, and ease of assembly. Customers appreciate its great looks and the fun it provides, making it a popular choice for young families. The prompt delivery and quality service add to its overall value.
Review topics: ["size","weight","quality","issues","cover","looks","delivery","materials","design","packaging","movement","value","construction","finish","instructions","colors","assembly","setup","sleeves","feels","frame","husband","birthday","price","warranty","hours","capacity","work","replacement","mesh"].
"Quality of trampoline is very good but initially we were sent the wrong size safety net with the trampoline so couldn't put it up for my son's birthday as we waited for the replacement net which ruined the day for him. Although it did get sorted, there was no offer of any good will gesture for example an anchor kit to apologise for the inconvenience."
"Kids have loved playing on it, good construction, easy to put together, took me 2 hours by myself. A couple of the instructions didn't relate 100% but it clearly wasn't a show stopper. Looks really smart, safe for the kids and a good product overall. Really pleased it came with the Projam - just adds some fun to it. Two girls, 4 and 6, and the 12ft feels the right size, hopefully for a few more years to come. Shame delivery isn't included, but came on time and left in our "safe space"."
"Love the trampoline. The issue i have is Direct Freight Express incompetence. They loaded other cargo on-top of the trampoline piercing one of the boxes and causing a small tear in the TightWeave safety net. I wish Jumpflex would use a different freight service as Direct Freight Express have a reputation for damaging goods whilst in transit."
"Return arrangements are poor and I don't have my money back yet"
"A great buy for three different aged grandkids 12/8/4"
"Best trampolines by far. We had a 14ft Flex which lasted over 7 years and was still in excellent condition when we had to give it away due to a large backyard renovation. Now we have the 12ft Flex. Set up is a breeze, can be easily done by yourself. Kids absolutely love it."
"Great trampoline - but the net is not advertised and customer services are being evasive about it"
"Really happy with our purhcase of the 12ft Flex. It took me around 3hrs to build on my own, but went without a problem. Our three boys love it!"
"This shipped so quickly which was great since it was replacing our 6 year old trampoline, and our kids still use it everyday. I was able to put it together mostly myself, and it is so much easier now than it was when we bought the old style. It gets daily use and we are happy with the purchase. I am not sure I love the new opening, but I don't use it often so it doesn't matter much."
"Was really impressed by the easy assembly and quality. The netting design was also a pleasant surprise that it didn't require a zipper or Velcro for the entrance, the netting overlapped so that it's always closed but easy for kids to get in and out. Everything just snapped into place and was not difficult to put together at all. I feel like it was worth the extra cost to the typical generic trampoline sold in the big box stores."
Overall rating: 4.8032675 / 5 from 1469 reviews.
The FLEX 12 ft Trampoline is highly regarded for its robust construction, excellent bounce, and ease of assembly. Customers appreciate its great looks and the fun it provides, making it a popular choice for young families. The prompt delivery and quality service add to its overall value.
Review topics: ["size","weight","quality","issues","cover","looks","delivery","materials","design","packaging","movement","value","construction","finish","instructions","colors","assembly","setup","sleeves","feels","frame","husband","birthday","price","warranty","hours","capacity","work","replacement","mesh"].
"Quality of trampoline is very good but initially we were sent the wrong size safety net with the trampoline so couldn't put it up for my son's birthday as we waited for the replacement net which ruined the day for him. Although it did get sorted, there was no offer of any good will gesture for example an anchor kit to apologise for the inconvenience."
"Kids have loved playing on it, good construction, easy to put together, took me 2 hours by myself. A couple of the instructions didn't relate 100% but it clearly wasn't a show stopper. Looks really smart, safe for the kids and a good product overall. Really pleased it came with the Projam - just adds some fun to it. Two girls, 4 and 6, and the 12ft feels the right size, hopefully for a few more years to come. Shame delivery isn't included, but came on time and left in our "safe space"."
"Love the trampoline. The issue i have is Direct Freight Express incompetence. They loaded other cargo on-top of the trampoline piercing one of the boxes and causing a small tear in the TightWeave safety net. I wish Jumpflex would use a different freight service as Direct Freight Express have a reputation for damaging goods whilst in transit."
"Return arrangements are poor and I don't have my money back yet"
"A great buy for three different aged grandkids 12/8/4"
"Best trampolines by far. We had a 14ft Flex which lasted over 7 years and was still in excellent condition when we had to give it away due to a large backyard renovation. Now we have the 12ft Flex. Set up is a breeze, can be easily done by yourself. Kids absolutely love it."
"Great trampoline - but the net is not advertised and customer services are being evasive about it"
"Really happy with our purhcase of the 12ft Flex. It took me around 3hrs to build on my own, but went without a problem. Our three boys love it!"
"This shipped so quickly which was great since it was replacing our 6 year old trampoline, and our kids still use it everyday. I was able to put it together mostly myself, and it is so much easier now than it was when we bought the old style. It gets daily use and we are happy with the purchase. I am not sure I love the new opening, but I don't use it often so it doesn't matter much."
"Was really impressed by the easy assembly and quality. The netting design was also a pleasant surprise that it didn't require a zipper or Velcro for the entrance, the netting overlapped so that it's always closed but easy for kids to get in and out. Everything just snapped into place and was not difficult to put together at all. I feel like it was worth the extra cost to the typical generic trampoline sold in the big box stores."